Refund & Cancellation Policy

Last updated: 14 June 2026

This policy explains refunds for SeedhaBill plan purchases.

1. Nature of the product

SeedhaBill sells digital invoice plans (a quota of invoices with features). Access is granted immediately after successful payment.

2. Refund eligibility

If you were charged but your plan was not activated due to a technical error, contact us with your payment ID — we will either activate your plan or issue a full refund.
If you purchased a plan but have not used any invoices, you may request a refund within 7 days of purchase.
Once you have downloaded clean invoices using a plan, that portion is considered used and is non-refundable.

3. Plan refund (within 7 days)

If you decide not to continue using the service, you may request a refund of your plan purchase within 7 days of payment, from the Plans tab in your account. Our team reviews the request and, once processed, you receive a confirmation email. The amount is returned to your original payment method within 5–7 business days.

4. Cancelling an invoice you issued (credit note)

Cancelling an invoice you raised for your own client is a separate action from a plan refund. You can cancel such an invoice from your History, which records a credit note and keeps the original for your records. This does not involve a payment from us — it is an accounting action between you and your client.

5. How to request (other cases)

Email us your registered email and Razorpay payment ID. We aim to respond within 3 business days. Approved refunds are processed to your original payment method via Razorpay, typically within 5–7 business days.

6. Plan cancellations

Plans are one-time purchases with no recurring billing, so there is nothing to cancel. Simply stop using the Service when your invoices are used up.

SeedhaBill — a Prabhas SaaS product. For questions, contact your support email.